Payment Flow and Delivery Policy
From the time your order is received and payment has been made, we endeavour to pack and ship your items on the same day, but this cannot be guaranteed.
We generally use Evri courier service who will deliver your parcel within 3-5 working days.
Refund / Cancellation Policy
Please contact us via email admin@kixx.org.uk or telephone 01302 618 080 if you wish to discuss a refund for faulty items received.
We will only be able to cancel your order before the parcel has been shipped.
